Information
is collected from Customers by Heidi &
Company through the use of the Heidi Nails
site. This Privacy Statement applies only to
information collected by Heidi Nails.
A.
WHAT INFORMATION IS COLLECTED?
In order to provide you with products of
interest to you and to continually improve
your shopping experience on Heidinails.com, we
collect information about our Customers in a
variety of ways. In some cases, Heidi &
Company asks customers directly for
information in order for them to purchase
products or use our services, and, in other
cases, information is collected automatically
as customers are using our Web Site. You may
choose not to provide certain information, but
then you may not be able to purchase products
or take advantage of the features we offer.
The following is a summary of the kinds of
information Heidi & Company collects:
1.
Active Collection
Heidi & Company is the sole owner of
information collected on Heidinails.com. Heidi
& Company collects certain information
either voluntarily or as required in order to
register with Heidi & Company or use
certain Heidi & Company Services. Such
information may include:
- Order
form. Contact information, such as name,
mailing address, email address and phone
number.
- Shipping
or transaction information, such as
billing address and financial information
(credit card number and expiration date)
if you choose to purchase products offered
for sale on the Heidi & Company Web
site. If we have trouble processing an
order, the information is used to contact
the Customer.
- Demographic
information such as zip code.
- Information
you enter in forms and optional surveys or
contests, such as name and email address.
- Information
provided in email requests and
communications.
- Information
from other sources. In order to
personalize our service by providing
better product recommendations or special
offers we may think will interest you, we
may receive information about you from
other sources and add it to our account
information. We also sometimes receive
updated delivery and address information
from our shippers or other sources so that
we can correct our records and deliver
your next purchase or communication more
easily.
2.
Passive Collection
Some information is collected automatically
while you are using Heidinails.com. It is
important to note that Heidi & Company
must store this information in order to ensure
its Customers receive optimal service while
using Heidi & Company services. This type
of information includes:
a.
Log Files:
Log files information, such as IP addresses,
browser type, domain names, number of page
views, login frequency, page or section
accesses. Log files are used to track member
usage and engagement and to gauge the
effectiveness of our different services. We
use your IP address to help diagnose problems
with our server and to administer the Web
site.
B.
HOW DOES HEIDI & COMPANY USE THE
INFORMATION COLLECTED?
Heidi & Company endeavors to strictly
adhere to state, local and federal laws
regarding the preservation and archiving of
information collected. In addition to the uses
described elsewhere in this Privacy Statement,
Heidi & Company may use the information
you provide in the following ways:
- To
contact you about our products and
services or about your use of our Web
site.
- For
marketing and promotional purposes.
- To
respond to your comments or requests or to
request feedback regarding our products or
services.
- For
billing purposes, to facilitate
transactions and to fill Customer orders
in connection with purchases of products
offered by Heidi & Company.
- For
the specific purpose for which the
information was provided.
C.
HOW DOES HEIDI & COMPANY COMMUNICATE WITH
CUSTOMERS?
Heidi & Company would like to communicate
with its Customers when we have new products
or services we feel are of special interest to
you. Unless you opt-out of communications from
Heidi & Company, you may receive the
following types of communications:
- Special
Offers and Updates. We will send Heidi
& Company Customers a welcome email to
verify your participation in the Heidi
& Company products and services we
offer. Established Customers will
occasionally receive information on
products, services and special deals or
coupons. Out of respect for the privacy of
our Customers, we present the option to
not receive these types of communications.
Please see the Choice/Opt-out section.
- Customer
Service. We communicate with Customers on
a regular basis to provide requested
services and in regards to issues relating
to their account, we reply via email or
phone, in accordance with the Customer's
wishes.
- Refer
a friend. If a Customer elects to use our
referral service for informing a friend
about our site, we ask them for the
friend's name and email address. Heidi
& Company will automatically send the
friend a one-time email inviting them to
visit the site. Heidi & Company stores
this information for the sole purpose of
sending this email and tracking the
success of our referral program. The
friend may contact Heidi & Company to
request the removal of this information
from our database.
D.
WHAT INFORMATION IS SHARED WITH THIRD PARTIES?
Heidi & Company will NOT
disclose information you provide to us to any
third party.
E.
SECURITY
The following outlines different types of
security procedures Heidi & Company has in
place to protect the loss, misuse or
alteration of the information collected.
1.
Identification and Authentication
Access to the data is assigned to specific
individuals in order to maintain strict
control over access. We do not grant general
access to data within Heidi & Company and,
except as set forth in this Privacy Statement,
access to data is not granted to parties
outside Heidi & Company. We also verify
the identity of the persons accessing the data
by using a login name and password. Passwords
are required to be six characters and include
a non-alphabetic character. In addition, login
session times-out after a period of time to
prevent unauthorized use.
2.
Authorization and Access Control
Only authorized personnel have access to
restricted data. Access to sensitive data such
as individually identifiable health
information is revoked in a timely manner for
employees who change function or resign.
Nondisclosure Agreements are in place with
contractors and third parties having access to
individually identifiable health information.
3.
Data Confidentiality
Heidi & Company uses 128-bit encryption
and a security firewall to protect the
confidentiality of customer information. These
files are password protected and not
accessible to others.
4.
Data Integrity and Retention
We implement full database backups by our
certified Database Administrator to establish
data consistency and integrity. We also grant
customers access to their information in order
to verify that the data is still accurate and
has not been modified or corrupted.
Data are stored on our secure server
and backed up to tape. Such data are stored to
the extent required by state, federal and
local laws. Our Web servers are located in a
secure and environmentally controlled
room/location. Backups are automated and
scheduled using industry-standard net backup
software and backup tapes are continuously
stored in a secure location off-site.
F.
LINKING
Heidi & Company may offer links to other
Web sites. Please be aware that Heidi &
Company is not responsible for the privacy
practices of such linked sites, including
sites of our partners. We encourage our
Customers to be aware of this when they leave
Heidinails.com and to read the privacy
statements of each and every Web site that
collects personally identifiable information.
This privacy statement applies solely to
information collected by Heidi & Company.
G.
CHILDREN
Heidinails.com does not sell products for
purchase by children. We may sell children's
products for purchase by adults. If you are
under 18, you may use Heidinails.com only with
involvement of a parent or guardian.
H.
CHOICE/OPT OUT
Heidi & Company gives Customers the
ability to opt-out of receiving future
communications from Heidi & Company.
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